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Translating and interpreting service

If you have difficulty understanding a document and need an interpreter, we provide access to a translating and interpreting service.  You will not be charged for this service.

Translator and interpreter services

To contact the Translating and Interpreting Service - TIS National:

  • Telephone 131 450
  • Ask them to telephone the Queensland Department of Local Government and Planning on 07 3227 8548.

National Relay Service 

If you are deaf or have a hearing impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 - then ask for Queensland Department of Local Government and Planning on 07 3227 8548.
  • Speak and listen (speech-to-speech relay) users phone 1300 555 727 - then ask for Queensland Department of Local Government and Planning on 07 3227 8548.
  • Internet relay users - connect to the National Relay Service then ask for 07 3227 8548.


The Queensland Government is committed to providing accessible services to Queenslanders from all culturally and linguistically diverse backgrounds. 

Last updated on Tuesday, 07 August 2012